Common Questions

Don’t be afraid, ask us anything!

Waitlist

Camp spots open up when families cancel or adjust their schedules. We recommend joining the waitlist early and checking in periodically for updates.

If your desired week is full, you can add your child to the waitlist through our registration portal. You will be contacted if a spot opens up.

Dates, Times, and Locations

City Scouts is run at two locations:

  • 131 Lowther (Explorers)
  • 186 St George Street (Navigators)

Both locations are less than a 3 minute walk from St George station. The location your child will be at will be sent to you via email 1 week before camp begins. 

Drop-off is between 8:45am – 9:00am, and pick-up is at 4:00pm.

Extended care is available from 7:45am – 8:45am and 4:00pm – 5:15pm for an additional fee.

Camp runs weekly sessions throughout the summer, Monday-Friday. There are 9 sessions, plus 1 week of early camp.

Here are some key dates:

  • Early camp: June 22nd – June 26th
  • First week of camp: June 29th – July 3rd
  • Last week of camp: August 24th – August 28th

Camp does not run on the following public holidays:

  • Canada Day: Wednesday, July 1st
  • August Civic Holiday: Monday, August 3rd

For those weeks, a shorter session is run at a reduced rate.

Subway Transportation

Most campers and parents make their way directly to our camp at St. George station.

Counsellors are available to escort campers to and from camp (8:30am & 3:45pm) at the following stations, for an additional cost of $50/week:

West End:

  • Runnymede
  • Dundas West

East End:

  • Main Street
  • Greenwood

North:

  • Lawrence 
  • Glencairn 

Specific details about meeting spots and times will be emailed out before camp starts.

Changes must be requested in advance. We will try our best to accommodate, subject to availability. 

We offer both morning and afternoon subway transportation options. 

Yes, a counsellor will be with them for the entire subway ride.

Cell Phones

 

We encourage minimal cell phone use, they are allowed for safety purposes only. Usage is allowed at specific times, as long as it’s not disruptive or inappropriate. 

We ask that campers are mindful and considerate of others and the program while using their cell phones. If it becomes disruptive, staff will ask campers to put their phone away, or they will hold on to it until the end of the day. 

Campers who continue to demonstrate inappropriate phone behaviour will be asked to leave their phone at camp headquarters for the remainder of their time at City Scouts. 

The counsellor’s contact can be provided in case of emergencies. Parents are encouraged to debrief with their child about their experience at the end of the day, so they can be present during camp hours. 

Friend and Group Requests

Yes! We make every effort to keep friends together. There is a space in the registration form to indicate friend requests.

This season, we are trying to limit groups of friends to half the group, meaning groups of 3 or 4 at most. If you would like to attend with more than that, please reach out to the camp office to discuss further, otherwise some friend requests may not be honoured.

Changes can be requested, however they are not guaranteed.

What to Bring

Yes, campers are responsible for their belongings throughout the day.

Yes, or they can bring money to purchase lunch. Counsellors will guide them in making appropriate food choices.

  • A Lunch or money for lunch
  • Snacks
  • Water bottle
  • Hat
  • Sunscreen
  • Presto card (required for children above the age of 12)

Emails

riley@cityscouts.ca

Check your spam/junk folder. If you still can’t find it, contact us, and we’ll resend the details.

Cancellations & Schedule Changes

Yes, cancellations must be made at least 1 month in advance to guarantee a full  refund.

For a breakdown of activities each week, check out our weekly schedule page.

Due to the exploratory nature of our program, locations vary each day. Counsellors will share general itineraries upon request. Additionally, all group locations are tracked for safety and monitoring.

Counsellors

We try to accommodate returning campers with their favorite counsellors, but cannot guarantee specific assignments.

Our hiring process involves multiple interviews, and police checks.

Additionally, all of our staff  receive CPR/First Aid certification, and go through our training week with childcare professionals.

Concerns & Safety

Campers are always with a counsellor and a buddy. We avoid high-traffic or unsafe areas and teach road safety awareness.

We foster an inclusive environment and address any concerns immediately. Parents are notified if any issues arise.

We use the TTC and ride public transit as it is designed. The recommendations for safe ridership by the TTC are followed by our organization (waiting in DWA, standing back, creating space etc…).

Attendance & Special Requests

No problem, please notify us as soon as possible.

If someone new is picking up your child, please let us know in advance.

Yes, with parental consent.

We will try our best to accommodate your request, subject to availability.

Health & Special Needs

If your child requires medication, inform us in advance and provide detailed instructions. 

All counsellors receive a list of their camper’s allergies / medications at the start of the week. Please ensure we are notified in advance so we can include your child’s concern on this list.  

We take allergies seriously and encourage parents to notify us of any dietary restrictions.

All counsellors receive a list of their camper’s allergies / medications at the start of the week. Please ensure we are notified in advance so we can include your child’s concern on this list. 

Please inform us of any relevant behavioral details to ensure a positive experience for your child.

For further inquiries, contact us via phone or email.